Faculty members within the Operations, Information, and Decisions Department are regularly supported by grants awarded by the Fishman-Davidson Center. This funding enables the faculty to facilitate some of the most prominent and well-regarded operations management research today. The following publications are works that have been submitted by faculty members who have been supported by the Fishman-Davidson Center.
2024
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- How Machine Learning Will Transform Supply Chain Management
Narendra Agrawal, Morris A. Cohen, Rohan Deshpande and Vinayak Deshpande
Harvard Business Review - The Enigma of Ticket Exchanges (and Other Reselling Markets)
Gerard Cachon, Pnina Feldman
The Wharton School Research Paper (working) - Prompting Diverse Ideas: Increasing AI Idea Variance
Lennart Meinke, Ethan R. Mollick, Christian Terwiesch
The Wharton School Research Paper - Overbooking with Bumping-Sensitive Demand
Rowena Gan, Noah Gans, Gerry Tsoukalas
The Wharton School Research Paper
- How Machine Learning Will Transform Supply Chain Management
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2023
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- Are Everywhere Stores the New Face of Retail?
David R. Bell, Santiago Gallino, and Antonio Moreno
MIT Sloan Management Review - Machine Learning and Prediction Errors in Causal Inference
Gad Allon, Daniel Chen, Zhenling Jiang, Dennis Zhang
The Wharton School Research Paper (forthcoming) - Would Chat GPT Get a Wharton MBA?
Christian Terweisch
The Wharton School Research Paper - Rethinking Fairness for Human-AI Collaboration
Hamsa Bastani, Osbert Bastani, Haosen Ge - A Step-by-Step Guide to Real-Time Pricing
Marshall Fisher, Santiago Gallino, Jun Li
Harvard Business Review - Measuring Strategic Behavior by Gig Economy Workers: Multihoming and Repositioning
Gad Allon, Daniel Chen, Ken Moon
The Wharton School Research Paper - The Relationship Between Scope of Practice Laws for Task Delegation and Nurse Turnover in Home Health
Molly Candon, Alon Bergman, Amber Rose, Hummy Song, Guy David, Joanne Spetz
Journal of the American Medical Directors Association - The AI Ethicist: Fact or Fiction?
Lennart Meincke, Gideon Nave, Christian Terwiesch
The Wharton School Research Paper - “I Quit”: Schedule Volatility as a Driver of Voluntary Employee Turnover
Alon Bergman, Guy David, Hummy Song
Manufacturing & Service Operations Management 25(480) - M.B.A. Students vs. AI: Who Comes Up With More Innovative Ideas?
Christian Terwiesch, Karl Ulrich
The Wall Street Journal - Geographic Cohorting by Clinical Care Team: A Narrative Review
Eric Bressman, S. Ryan Greysen, Rachel Kohn, Hummy Song
Annals of Palliative Medicine, Vol 12, No 4
- Are Everywhere Stores the New Face of Retail?
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2022
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- Structuring Online Communities
Gad Allon, Achal Bassamboo, Neha Sharma
The Wharton School Research Paper - List Now or Later? An Equilibrium Analysis of Advance-Booking Platforms
Achal Bassamboo, Neha Sharma, Sumanta Singha, Milind G. Sohoni
Indian School of Business Research Paper - Social Impact Operations at the Global Base of the Pyramid
Jónas Oddur Jónasson, Kamalini Ramdas, Alp Sungu
Production and Operations Management Society, vol. 31(12), pages 4364-4378 - Serving Democracy: Evidence of Voting Resource Disparity in Florida
Gerard Cachon, Dawson Kaaua
Management Science, INFORMS, vol. 68(9), pages 6687-6696 - Pay for Output or Time? Implications for Work Speed and Quality
Carolyn Deller, Santiago Gallino
The Wharton School Research Paper - The Digital Lives of the Poor: Entertainment Traps and Information Isolation
Kamalini Ramdas, Alp Sungu
Management Science (forthcoming) - Does Fake News Create Echo Chambers?
Ken Moon, Senthil K. Veeraraghavan, Jiding Zhang
The Wharton School Research Paper - Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail
Santiago Gallino, Nil Karacaoglu, Antonio Moreno
Operations Research 71, no. 3 (May–June 2023): 876–894 - The Spillover Effects of Capacity Pooling in Hospitals
Jong Myeong Lim, Hummy Song, Julius J. Yang
Management Science - The Future of Retail Grocery Store Labor
Marshall Fisher, Santiago Gallino
The Wharton School Research Paper - The Hidden Cost of Worker Turnover: Attributing Product Reliability to the Turnover of Factory Workers
Patrick Bergemann, Joshua Cohen, Prashant Loyalka, Ken Moon
Management Science, Vol. 68, No. 5, pp. 3755–3767
- Structuring Online Communities
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2021
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- Pricing Control and Regulation on Online Service Platforms
Gerard Cachon, Tolga Dizdarer, Gerry Tsoukalas
The Wharton School Research Paper - Searching for the Best Yardstick: Cost of Quality Improvements in the U.S. Hospital Industry
Jong Myeong Lim, Ken Moon, Sergei Savin
Management Science (forthcoming) - When Should the Off-grid Sun Shine at Night? Optimum Renewable Generation and Energy Storage Investments
Christian Kaps, Simone Marinesi, Serguei Netessine
Management Science 69(12):7633-7650 - Queue Configurations and Operational Performance: An Interplay Between Customer Ownership and Queue Length Awareness
Mor Armony, Guillaume Roels, Hummy Song
INSEAD Working Paper No. 2024/34/TOM/ACGRE - Optimal Pricing and Overbooking of Reservations
Jaelynn Oh, Xuanming Su
Production and Operations Management, Vol 31, Issue 3 pp. 928-940 - Winning in China: 8 Stories of Success and Failure in the World’s Largest Economy
Karl Ulrich
Wharton School Press - Fulfillment by Platform: Competition and Upstream Market Power
Amandeep Singh, Senthil Veeraraghavan, Jiding Zhang
EC ’21: Proceedings of the 22nd ACM Conference on Economics and Computation - Decentralized Platforms: Governance, Tokenomics, and ICO Design
Jingxing (Rowena) Gan, Serguei Netessine, Gerry Tsoukalas
Management Science 69(11):6667-6683 - Efficient and Targeted COVID-19 Border Testing via Reinforcement Learning
Hamsa Bastani, Kimon Drakopoulos, Vishal Gupta, Christos Hadjicristodoulou, Pagona Lagiou, Gkikas Magiorkinis, Dimitrios Paraskevis, Sotirios Tsiodras, Jon Vlachogiannis
Nature 599, 108–113 (2021) - Adaptive Clinical Trial Designs with Surrogates: When Should We Bother?
Arielle Anderer, Hamsa Bastani, John Silberholz
Management Science 68(3):1982-2002 - Meta Dynamic Pricing: Transfer Learning Across Experiments
Hamsa Bastani, David Simchi-Levi, Ruihao Zhu
Management Science 68(3):1865-1881 - When to Be Agile: Ratings and Version Updates in Mobile Apps
Gad Allon , Georgios Askalidis, Randall Berry , Nicole Immorlica, Ken Moon , Amandeep Singh
Management Science 68(6):4261-4278
- Pricing Control and Regulation on Online Service Platforms
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2020
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- The Impact of Medication Delays on Patient Health in the ICU: Estimating Marginal Effects Under Endogenous Delays
Ann Marie Huffenberger, Krzysztof Laudanski, Lesley Meng, Christian Terwiesch
Management Science 68(3):1865-1881 - A Research Framework for Business Models: What Is Common Among Fast Fashion, E-Tailing, and Ride Sharing?
Gerard Cachon
Management Science 66(3):1172-1192 - Interesting, Important, and Impactful Operations Management
Gerard Cachon, Karan Girotra, Serguei Netessine
Manufacturing & Service Operations Management 22(1):214-222 - Payment for Results: Funding Non-Profit Operations
Sripad K Devalkar, Neha Sharma, Milind Sohoni
Productions and Operations Management, Vol 30, Issue 6, pp 1686-1702 - Initial Coin Offerings, Speculation, and Asset Tokenization
Jingxing (Rowena) Gan, Gerry Tsoukalas, Serguei Netessine
Management Science 67(2):914-931 - Designing the Right Global Supply Chain Network
Morris Cohen, Hau Lee
Manufacturing and Service Operations Management, vol. 22, 15-24, 2020.
- The Impact of Medication Delays on Patient Health in the ICU: Estimating Marginal Effects Under Endogenous Delays
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2019
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- The Value of Rapid Delivery in Omnichannel Retailing
Marshall Fisher, Santiago Gallino, Joseph Jiaqi Xu
Journal of Marketing Research, 56(5), 732-748 - Managing Patient Panels with Non-Physician Providers
Hessam Bavafa, Sergei Savin, Christian Terwiesch
Production and Operations Management, 28(6), 1577-1593 - Innovation and New Product Development: Reflections and Insights from the Research Published in the First 20 Years of Manufacturing & Service Operations Management
Stylianos Kavadias, Karl T. Ulrich
Manufacturing & Service Operations Management 22(1):84-92 - Model of Rational Retrials in Queues
Shiliang Cui , Xuanming Su , Senthil Veeraraghavan
Operations Research 67(6):1699-1718 - Retailers Are Squandering Their Most Potent Weapons
Marshall Fisher, Santiago Gallino
Harvard Business Review - At Your Service on the Table: Impact of Tabletop Technology on Restaurant Performance
Tom Fangyun Tan, Serguei Netessine
Management Science 66(10):4496-4515
- The Value of Rapid Delivery in Omnichannel Retailing
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